When new members are elected to the homeowners’ association (HOA) board of directors, it’s important to welcome them properly and educate them about community matters. This seems simple enough, but board members sometimes forget to take these crucial steps. As a result, new board members feel unprepared and are overwhelmed by their many responsibilities. For…
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Dealing with difficult residents can be unpleasant or downright stressful. Taking the time to deal with an angry homeowner can be an opportunity for the HOA board to gain some valuable feedback. Learning how to handle difficult homeowners is an important skill for a community manager. If you’re an HOA board member or even if…
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HOA property maintenance covers a lot more than you might think. As part of the community management team, you need to have a complete view of what HOA maintenance responsibilities you need to cover. HOA property services do not end with HOA exterior maintenance tasks, as well. Your board could also be responsible for things…
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Vendors are an important part of any community, but an HOA must ensure the terms of the job they’re completing is clearly set. Doing this can help the association avoid potential disasters and save an enormous amount of work down the line. However, many associations still downplay the importance of HOA vendor contracts, leading to…
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The homeowners association (HOA) board holds a meeting each year to keep the members informed and involved in matters involving the community. While attendance is important, many residents often don’t show up at the HOA annual board meeting. To ensure that doesn’t happen, it’s always good to plan your HOA annual meeting as early as…
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An HOA manager can be of great help to any self-managed homeowners association. Board members should familiarize themselves with the roles and responsibilities of an HOA manager, as well as how they can pick the right one for their community. This way, they can hire the manager that best suits their needs, expectations, and budget.…
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The role of an HOA secretary is an essential one — one that the association can’t function without. Nevertheless, many people remain in the dark about what exactly are the responsibilities of an HOA secretary. If you are considering running for the position or just recently became one, here are the roles of an HOA…
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The role of the HOA vice president is often blurry and varies from association to association. For this reason, many misunderstand what it truly means to become the vice president of an HOA. Whether you’re planning on running for the position or about to assume office in your HOA, here are the responsibilities of a…
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Whether you’re considering running for HOA president or have already been elected, you may be slightly unclear on your roles and responsibilities. That’s okay — you’re not alone. Each role is important to the success of the association, and the president acts as the head and commander-in-chief of the HOA board. The Duties of…
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The board members of an association have a fiduciary duty to the homeowners, and part of this duty is to make decisions in the best interests of the community. Sometimes, though, homeowners question the extent of the board’s authority when it comes to making decisions, wondering why their votes were not included in the process.…
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