Bad security for HOA software is causing privacy concerns for homeowners. A company serving 50,000 HOAs faces criticism for vague privacy policies. The company has promised to clarify its stance on data privacy after complaints about potential data misuse.
Bad Security for HOA Software Sparks Homeowner Concerns
A homeowner in Union County raised alarms about bad security for HOA software after reading his community’s privacy policy. He discovered his HOA used software that collects personal information like names, addresses, emails, and banking details. The policy stated this data could be shared or sold for any lawful purpose without an option to opt out.
The homeowner argued that it is unfair to require personal data without guaranteeing privacy. He proposed a solution to limit data collection by creating an affidavit for age verification instead of scanning sensitive documents. His community approved the affidavit, reducing the risk of unnecessary data sharing.
Privacy Expert Warns About Bad Security for HOA Software
A security expert emphasized that HOA data is valuable to cybercriminals for identity theft. She stated that detailed personal information can be used to create convincing phishing attacks. She also called for stricter regulations to protect homeowner data and criticized the policy that forced homeowners to choose between giving up privacy or finding a new home.
The expert argued that data brokers should not be involved in property transactions. She urged for better regulations to prevent data misuse and identity theft.
CINC Systems faced criticism for its privacy policy, which stated that personal data could be shared or sold. Although the company insisted it has never sold homeowner data, it agreed to revise its policy to make this clearer. The company emphasized its commitment to data privacy and pledged to enhance transparency.
Legal Responsibility for Data Protection
North Carolina’s Attorney General’s office reminded organizations, including HOAs, that they must protect residents’ personal data. Homeowners concerned about data usage can file complaints for investigation.
This case highlights the need for better security in HOA software and more transparent privacy policies. Homeowners should have the right to control their personal information without fear of it being sold or misused.
