How to pay your dues

To retain payment history and schedule payments, a user account in the online payment system is required.

• Select “Setup Account” under the New Users section on the account login page
• Fill in all required fields including First Name, Last Name, Email, Phone #
• Create a password
• Select your security questions and answers
• Read and accept the website Terms and Conditions and select “Setup Account”

To add or delete property information and to schedule or make one time payments from your user account.

• Select “My Properties” from the home page dashboard or Menu dropdown
  • Properties can also be added from the Setup Scheduled Payments page by selecting “+ Add a Property” under the Select a Property section
• Fill in the Management Company ID, Association ID and Property Account Number for the property
• Create a nickname for the property (if desired)
• Select “Add Property”

To add or delete payment information to schedule or make one time payments from your user account.

• Select “Payment Methods” from the home page dashboard or Menu dropdown
  • Payments can also be added from the Setup Scheduled Payments page by selecting “+ Add a Payment Method” under the Select a Payment Method section
• Select Checking or Savings account and fill in the Name, Routing # and Account #
• Select “Add Payment Method”

To setup recurring or scheduled payments from your account.

• Select “Setup Scheduled Payments” from the home page dashboard or Menu dropdown
• Select or Add the property you want to schedule a payment for
• Select or Add the payment method to use
  • Note: Scheduled payments can only be done via eCheck
• Enter the fixed payment amount
  • Note: Please ensure the payment amount is sufficient to keep your property account current
• Select the payment frequency
  • Note: Payment frequency options are defined by your property management company
• Select the first scheduled payment date and a scheduled end date (if desired)
  • Note: In most cases, payments will process within 1-2 business days of the scheduled payment date but may take up to 4 business days to be
• Select “Review Payment”
• Confirm your payment details are correct and select “Authorize and Submit”
• You can view your most recent paid and next scheduled payment on the home page dashboard
  • Note: You will receive email notification upon scheduling a new payment as well as a courtesy reminder 10 days prior to the date of the scheduled payment

To make a one time payment from your account.

• Select “Make Payment” from the home page dashboard or Menu dropdown
• Select or Add the property you want to make the one time payment for
• Select or Add the payment method to use
  • Note: One Time payments can only be made via eCheck. To make a credit card payment please follow the Making a Debit or Credit Card Online Payment instructions below
• Enter the desired payment amount
• Select the desired payment date
  • Note: Payments must be received by 4:00pm PST to begin processing on the same day as the payment In most cases, payments will process within 1-2 business days of the payment date but may take up to 4 business days to be completed.
• Select “Review Payment”
• Confirm your payment details are correct and select “Authorize and Submit”
• You can view your most recent paid and next scheduled payment on the home page dashboard
  • Note: You will receive email notification upon scheduling a new payment as well as a courtesy reminder 10 days prior to the date of the scheduled payment

To make a one time eCheck payment outside of your account for a property.

• Select “eCheck Payment” under the One Time Payment section on the account login page
• Fill in all required fields including First Name, Last Name and Email
• Fill in the Management Company ID, Association ID and Property Account Number for the property
• Accept the website Terms and Conditions and select “Continue to Payment Information”
• Select Checking or Savings account and fill in the Name, Routing # and Account #
• Enter the desired payment amount
• One time eCheck payments made outside of your account can only be scheduled for today
  • Note: Payments must be received by 4:00pm PST to begin processing on the same day as the payment In most cases, payments will process within 1-2 business days of the payment date but may take up to 4 business days to be completed.
• Select “Review and Finalize Payment”
• Confirm your payment details are correct and select “Authorize and Submit”
  • Note: You will receive email notification upon submitting your payment

To make a one time payment for a property using Visa®, MasterCard®, American Express® or Discover®.

• Select “Debit/Credit Card Payment” under the One Time Payment section on the account login
• Confirm notification of third-party processing and associated fees by selecting “Proceed”
• Fill in the Management Company ID, Association ID, Property Account Number and Email to search for the property
• If multiple properties are displayed, select the property to make a payment for
• Fill in required fields including First Name, Last Name, Email and Mobile Phone
• Create a 4-digit pin number and select “Continue”
• Enter Payment Amount and select “+ Add a Payment Method”
• Fill in required fields including Cardholder Name, Card Number, Expiration Date and Zip Code
• Select “Save Payment Method”
• Enter CVV and select “Next – Review Payment”
• Confirm payment total including the associated fees and select “Confirm”
  • Note: You will receive email notification upon submitting your payment