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1 ArticleWe are currently voting for our board — but we didn’t receive a ballot or email regarding it. How do I get an email or link to vote?
You can email support@mycmg.com or utilize our live chat function to speak to a support agent and request this be...
Is there a HOA transfer fee?
Please email closings@mycmg.com to request a closing statement for information on any fees associated with the selling of the home...
Is there a cap on investors?
Please refer to the CCR’s for the HOA for information on any rental caps or restrictions.
We have sold the home, and will be passing it over to the new owner. What are the next steps?
The closing attorney is responsible to send all closing documents to us to get the account transferred into the new...
Hello. I sold my house and was still charged for my HOA dues. How do I request a refund?
Please provide a copy of your HUD statement from closing to Accounting@mycmg.com with your request for a refund and the...
Knowledge Base Categories
- Where phrase
- Where
- Vine registration
- Vine contact info
- Vine
- Utilities included
- Transfer Fee
- Tenant information
- Support
- Statement
- Sold
- Satellite Dish Roof
- Rental Restrictions
- Rental Cap
- Property Survey
- Policy
- Payment portal error
- Password reset
- Multiple properties
- Meeting Minutes
- Master insurance policy
- Mailbox Repairs
- Mailbox Key
- Mail Request
- Login
- Letter reply
- Legal Counsel
- Lease tenants
- Insurance policy
- Insurance
- Homeowner insurance
- HOA Membership
- HOA Management
- HOA FHA
- HOA
- Governing Documents
- General Information
- Forgot vine password
- Fire/Hazard
- Financials
- Email address used/taken
- Dues Cover
- Community Manager Contact
- Community manager
- Common Area
- Claim
- Charged after sale
- Cedar HOA
- Building Insurance
- Budget
- Board Role
- Board Members
- Board Member
- Board contact
- Becoming a Board Member
- Ballot
- Annual Meeting
- Add property
- Add owner
- Account login error