Cedar Management Group offers industry leading services from an experiences staff who dedicate themselves to attention to detail and the success of your homeowners association. We understand the importance of a good relationship between our company the the homeowners in the neighborhoods who hire us. We treat each client as if they were members of our own families – with respect and exceptional personal attention. Each of our services can be customized to fit the unique strengths and characteristics of your community.
Next year we will be celebrating our tenth anniversary as a company. In these ten years we’ve been able to create policies and procedures that ensure superior service, when in turn result in cost reduction with increased property values. Our benchmark collections process provides unsurpassed results.
By focusing on community associations located in the Carolinas we have developed a unique understanding of the local market. We know the challenges neighborhoods face and the best course of action, all the while being able to adapt should other challenges arise. Offices located throughout North and South Carolina enables us to be hands-on and comprehensive in community management.
This experience and regional focus has also allowed us to specialize on assisting troubled association. Our track record of success is unparalleled when it comes to controlling cost while still expanding services, giving communities the chance to recuperate. Our complete understanding of community governing documents means we can pass on knowledge and offer competent advice to board members and prevent associations from being caught in complicated situations.
Cedar Management Group is truly dedicated to excellence in community support; we assure all service requests are executed from beginning to end. Our communities can rest assured in the understanding that we keep the maintenance of our properties at the top of our priorities. Our attention to detail and satisfaction are not limited to service requests. Any issue, concern, or question will be handled with the utmost level of importance. Our community support team is available by phone and email during regular business hours and out 24/7 emergency line is there to assist if necessary. Regardless of the reason for contact with our community support team, we follow up with a Customer Service Satisfaction Survey which assures that we serve our communities with the fullest level of completion and closure.