As spring warms the cold air and coaxes leaves back onto the trees, spring and summer projects will start to be on the minds of many HOAs across the country. Projects mean construction, which can sometimes bring a feeling of dread to homeowners.
These projects are crucial to maintain the beauty and functionality of your community, but that does not mean that the process has to be disruptive to current residents. Here are a few ways that you can minimize disruption during construction season in your HOA.
Hire the Right People
Hiring a professional company to complete the project is the first step to keeping things peaceful during the project. You want to make sure you hire a company that has a good reputation for finishing projects quickly rather than prolonging the process. Read reviews online, and ask the contractor for references. Speak to the references and ask them whether the workers cleaned up at the end of the day, and treated residents with respect throughout the process.
Schedule Working Times, and Stick to the Schedule
It is important to work together with the contractor to build a work schedule that will best fit your community. Most communities find that the best way to keep the most homeowners happy is to only schedule construction during working hours, or between 8:00 a.m. and 5:00 p.m. on weekdays. This will ensure that many of your residents will be at work or running errands while the work is taking place.
Be Firm About Daily Clean-Up
One point that your HOA should be very firm on with the contractor is your expectations for a thorough cleaning of the property at the close of every work day. Stray nails, garbage from the workers’ lunch, materials, and scraps should be scrupulously cleaned by day’s end. This helps to keep the property looking nice, and helps prevent injuries from residents tripping over debris, and damage from vehicles driving over loose nails. Get your expectations down in writing and confront the contractor if your expectations are not met.
Keep Up Constant Communication
Throughout the process it will be important to maintain constant communication both with the homeowners and with your contractor. A special meeting regarding the construction project can be organized so that homeowners can come and express concerns or ask questions. In turn, you can provide them with information regarding cost, timeline, and other important items. When the project is underway, update residents using emails or bulletin board postings. Communicate constantly with the contractor to ensure that the project is going as planned and make sure that there are no unexpected delays or costs.
Remember that your goal for the project is to get done as quickly as possible with as little disruption as you can. Even after your best efforts, you will still encounter complaints. Try to be as professional, gentle, and understanding as you can when speaking with irate residents. By following these steps, you can complete construction projects with very little inconvenience.