Welcome to the Cedar Management Group Homeowner Center where we provide you with a quick and efficient way to answer your questions and serve your needs regarding your home and your HOA Property or Community Association.

Options to Contact Cedar Management Group:

  1. Service Request Form – Use the drop down menu within the form located to the right of this page to select the reason for contacting us.  Please allow up to 1 business day for our team to respond to you.
  2. Email – Email us at support@mycmg.com. Please be sure to include your name, property address, phone number and the name of your HOA or Community Association.
  3. Call Us – 1-877-252-3327

    Community Support Hours of Operation*:
    Monday – Thursday: 8:30A – 6:30P
    Friday: 8:30A – 2:00P

    *Our offices observe all U.S. Federal Holidays with the addition of: Thanksgiving Eve, Christmas Eve and New Year’s Eve.

  4. Fax – 1-704-509-2429.  Please be sure to include your full name, contact phone number, email address and the name of your HOA or Community Association.
  5. Chat – You can chat with our Community Support Team members during normal business hours. To access our online chat system, click here.
  6. U.S. Mail – Mail us any pertinent correspondence along with the name of your HOA or Community Association to the following address:

    Cedar Management Group
    P.O. Box 26844
    Charlotte, NC 28221

  7. In-Person Visit – All office locations require an appointment. Be sure to bring the name of your HOA or Community Association, along with any pertinent correspondence. We require an appointment  to ensure staff members that may need to be available for your visit are present and ensure your time is valued.

Options to Pay Dues (Assessments):

  1. Pay via ACH DraftClick here to access the form with instructions
  2. Pay via Credit Card / E-CheckClick here to access our online payment system
  3. Pay via U.S. mail - Please send your dues (Assessments) payment to the following address:

    Cedar Management Group
    P.O. Box 26844
    Charlotte, NC 28221

Cedar Management Group Cedar Management Group Cedar Management Group

Service Request Form

Please select from the below drop down menu the reason for which you wish to contact Cedar Management Group or your Community Association. Once your selection is made the form will appear.

General Inquiry

Your Name *

Your Email *

Name of Association

Property Address

Subject

Your Message

Attach Files

Account Inquiry

Your Name*

Your Email *

Phone *

Fax

Address *

Association Name *

How would you like to receive your balance? *

 E-mail Fax USPS Mail

Additional Information

Attach Files

Attach Files

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Request for ARC form

Your Name *

Address*

Your Email *

Phone *

Association Name *

Explain your reason for the ARC request *

Attach Files

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Contact Information Update

Your name

New home telephone number

New mobile phone number

New work telephone number

New fax telephone number

New email address

Association name *

Enter owner names *

Property address

Is this a rental property? *

 Yes No

If rental, enter tenant name(s) and emergency contact information

Additional information

Attach Files

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Contact your Board

Your Name *

Your Email *

Phone *

Association Name *

Reason for contacting your board *

Attach Files

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Document Request

Your Name *

Your Email *

Your Address*

Phone *

Fax

Association Name *

Make your selection *

 Covenants, Conditions, and Restrictions By Laws Rules and Regulations ACH Draft Form ARC Request Form Pool Rules

How would you like to receive the documents? *

 E-Mail Fax USPS Mail

Additional Information

Attach Files

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Maintenance Issue Reporting

Your Name *

Your Email *

Phone *

Fax

Association Name *

Address of the maintenance issue *

Explain the maintenance issue *

Attachment #1

Attachment #2

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Violations Reporting

Your Name *

Your Email *

Phone *

Fax

Association Name *

Address of the violation *

Violation Summary *

Attachment #1

Attachment #2

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Closing Statement

Title Company Name *

Your Email *

Address

City

Zip-Code

Telephone

Contact Name

Association Name

Sellers Name

Buyers Name

Property Street Address

Property City

Property Zip Code

Lot # of Property

Projected Closing Date

Is this a Sale?
 Sale

Is this a Refinance?
 Refinance

Other? (Explain Below)
 Other

Your Message

Attach Files

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Request for Proposal

Your Information

Your Name (required)

Your Email (required)

Your Phone Number

Address

Community Information

Name of Community

Age of Your Association

Select the Type of Association You Live In:



Billing Frequency:

Community Amenities:

Additional Information

Attach Files

Attach a File

Attach a File

Attach a File

Pool Request

Your Association*

Property Address*

Your Name *

Your Email *

Is this a replacement?*

 yes no

Additional Info

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